Things to know…

Salon Etiquette

Accompanying Guests and Children
Our space is very cozy and therefore cannot accommodate guests waiting or visiting you in the salon who are not being serviced. Additionally, we do not allow ANY children at ANY time in the salon who are not being serviced. This also includes consultation appointments. We appreciate your understanding and co-operation.

Scheduling
Please arrive 15 minutes prior to your scheduled appointment.

Cancellations
We ask that you notify us at least 24 hours in advance for cancellations.

Parking
Long-term metered parking is available in the rear lot, located off W. Troy Ave. All of Ferndale’s parking is metered, so please have quarters ready.

Gift Certificates
Gift certificates will be honored up to their listed expiration date. They are non-refundable, non-transferable, and not redeemable for cash. Gratuities are not included in gift certificates, due to accounting requirements. We apologize for any inconvenience.

Environment
For your comfort, smoking is not permitted, and cell phones and pagers must be placed on silent.

Lost Articles
We ask clients to keep up with their personal items during your visit. We are not responsible for lost articles.